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::F.A.Q:
We have tried to answersome of the most frequent asked questions; if you dont find an answer to your question here, just e-mail us and we will try to respond as soon as possible.
1.What do I get for my money?
It´s really simple. You choose a logo from the gallery.We also have a "how to choose a logo "guide to help you with your choice in this F.A.Q. After you found the logo that matches your business best, you can eather pay by Credit card or Bank transfer. More info on payment is in the prices-section. Once we receive your order, your chosen logo will be removed from our gallery and adjusted with your company name and slogan within 48 hours.The logo will then be sent to you by e-mail in different file formats, ready for all print and web uses.(see services)
2.What changes are included in the price?
We will adjust the generic company name and slogan to your own company name and chosen slogan. The slogan should not be longer than 5 words. On request, we can adjust colours as well at no extra cost. Generally we charge EUR 49 /hr for changes done after that but we will always give you a time estimate of what we believe adjustments will require in advance.
3.How long does it take bevore I receive my logo?
After you have placed your order,it usually takes 48 hrs (working days) until you receive your logo. We will sent it out to you by e-mail, once your payment has been confirmed. Should you have chosen to pay by bank-transfer, the payment can take longer than 48 hrs to come through which will affect the delivery of your logo accordingly.
4.Will my logo be unique and do I own all the rights to it?
Yes. All logos you see in our gallery are designed specifically without the use of any kind of "clip art" or other graphical elements. Every logo appears only once in the gallery and will be removed permanently once you have purchased it. You will then own all rights to it for an indefinite amount of time.
5.How do I choose a logo correctly?
There are several things to consider bevore you choose a logo. As a first step, your company should establish what the logo should represent i.e. the main or unique selling point of your company and then decide which logo can represent this best. We have put together a little guide for this process to help you decide.
"how to choose a logo"
In addition to this we can help you analyse your company and make a preliminary selection for you (see services)
6.What can I use my logo for?
Your logo comes in different file formats for different uses. The logo can be used to all from Word documents, PowerPoint presentations to print of business cards, brochures or other promotional material at professional print houses. It can as well be used for websites and newletters, shop-fronts, on vehicles or merchandising items. Since you bought all the rights of the logo with its purchase, the options are unlimited.
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